Frequently Asked Questions
Everything you need to know about bringing Goldmark quality into your home.
What is the typical delivery timeframe for furniture items?
Standard furniture delivery usually takes 7 to 14 business days. Custom or made-to-order pieces may require 4 to 6 weeks for production and shipping.
Do you offer white-glove assembly services?
Yes, we offer premium white-glove delivery which includes room-of-choice placement, professional assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items in their original condition. Please note that custom upholstery and final sale items are non-returnable.
Are your wood products sustainably sourced?
At Goldmark, we prioritize the planet. 90% of our wood products are crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
How can I track the status of my home delivery?
Once your order ships, you will receive a tracking link via email. For large furniture items, our local delivery partner will call you to schedule a specific delivery window.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Klarna and Affirm to help you style your home now and pay later.